1. Introduction
Welcome to Lingo AI ("the App" or "we"). Lingo AI is an AI-powered multimodal real-time translation tool offering text translation, voice conversation translation, camera scan translation, screen translation, translator keyboard, and offline translation.
We understand the importance of your personal information and are committed to protecting it in accordance with applicable laws and regulations. Please read this Privacy Policy carefully before using the App.
By using or continuing to use the App, you agree to our collection, use, storage, and sharing of your information as described in this policy.
2. Scope
This Privacy Policy applies to our processing of your personal information when you use the Lingo AI mobile application and related services on iOS and Android devices.
This policy does not apply to third-party services accessed through the App (such as app stores or payment platforms), which are governed by their own privacy policies.
3. Information We Collect
To provide translation and related features, we may collect the following information with your consent:
- Translation Content: Text you enter, paste, copy, or capture via OCR; voice recordings from your microphone; photos taken with your camera or selected from your gallery; on-screen text recognized through screen translation. This data is used to provide translation, text-to-speech, history, and favorites.
- Locally Stored Data: Translation history, favorites, phrasebooks, language preferences, offline language packs, and other data you choose to store on your device. Core user data is primarily stored locally on your device by design.
- Device and Log Information: Device model, OS version, app version, language settings, network status, crash logs, and performance data to ensure service stability and improve user experience.
- Subscription and Transaction Information: Purchases are processed by Apple App Store or Google Play. We may receive transaction status, subscription type, and expiration date, but we do not directly collect or store your full payment card details.
- Permissions: The App may request the following permissions:
- Camera: for real-time scan and photo translation;
- Microphone: for speech recognition and two-way conversation translation;
- Photos/Gallery: for reading and saving translation-related images;
- Overlay (Android): for screen translation;
- Accessibility (iOS): for screen text recognition and translation;
- Network: for online translation, AI features, subscription verification, and language pack downloads;
- Notifications (optional): for service-related alerts.
You can manage these permissions in your device settings at any time. Denying permissions may limit certain features.
4. How We Use Information
We use collected information to:
- Provide, maintain, and improve text, voice, camera, screen, and keyboard translation features;
- Deliver AI-enhanced services such as contextual understanding, grammar tips, synonym suggestions, and tone optimization;
- Support offline translation and language pack management;
- Save your history, favorites, and phrasebooks;
- Process subscription status, verify paid entitlements, and provide customer support;
- Conduct anonymous or aggregated analytics to improve product performance;
- Detect, prevent, and address fraud, abuse, security, or technical issues;
- Comply with applicable legal requirements.
5. Local Storage and Offline Features
Lingo AI prioritizes data privacy. Your translation history, favorites, phrasebooks, and downloaded offline language packs are stored locally on your device by default and are not uploaded to our servers without cause.
When you use online translation, AI high-precision models, cloud OCR, or other network-dependent features, relevant text, voice, or image data is sent to our servers or service providers for processing. Unless you actively save the content or the feature requires it, we do not retain this data long-term after processing.
6. Third-Party Services
We may integrate the following types of third-party services, each governed by its own privacy policy:
- AI and Translation Engines: for online translation, speech recognition, OCR, and AI-enhanced features;
- App Stores and Payment Platforms: Apple App Store and Google Play for subscriptions and in-app purchases;
- Analytics and Crash Reporting: for usage statistics, crash monitoring, and stability improvements.
We share only the minimum information necessary and require appropriate security measures from our partners.
7. Information Sharing and Disclosure
We do not sell your personal information. We may share or disclose information only when:
- We have your explicit consent;
- Sharing is necessary with service providers bound by confidentiality obligations;
- Required by law, court order, government request, or to protect our and users' legitimate rights;
- In connection with a merger, acquisition, or asset transfer, where the recipient will continue to be bound by this policy.
8. Data Security
We implement reasonable technical and administrative safeguards, including encryption in transit (HTTPS/TLS), access controls, and security audits. However, no method of Internet transmission or electronic storage is 100% secure.
Screen translation may involve reading text displayed in other apps. We use such data solely for translation and do not use it for advertising or unrelated purposes.
9. Data Retention and Deletion
Data stored locally on your device can be deleted through in-app features (e.g., clearing history) or by uninstalling the App.
Translation data sent to our servers for processing is retained only as long as necessary, typically deleted or anonymized after real-time processing, unless otherwise required by law.
Subscription and transaction records may be retained longer for financial compliance.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information;
- Withdraw consent previously given;
- Restrict or object to certain processing activities;
- Obtain a copy of your personal information;
- Delete your account (where applicable).
Contact us using the details below to exercise these rights. We will respond within a reasonable timeframe.
11. Children's Privacy
The App is intended primarily for adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe we have collected a child's information without parental consent, please contact us and we will promptly delete it.
12. International Data Transfers
Our AI and cloud services may be located outside your country. When you use online features, your information may be transferred to and processed on servers abroad. We take appropriate measures to ensure such transfers comply with applicable laws.
13. Policy Updates
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. For material changes, we will notify you through in-app notices or other appropriate means. Continued use of the App constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy or our data practices, please contact us: